FAQs

How do I place an order?
You can shop directly through our website. Just browse your favorites, select your size, and proceed to checkout. If you’re unsure about sizing or need styling advice, send us a message — we’re happy to help you find “Sumthing Pretty.”

Do you offer local pickup?
Yes! Local pickup may be available depending on our schedule and inventory. Please reach out before placing your order to confirm if we can arrange it.

Do you have overnight shipping?
Absolutely! Overnight shipping is available, and prices will be shown at checkout. For the quickest service, place your order early in the day so we can process it promptly.

Can I return or exchange my order?
All sales are final. We generally do not offer refunds or exchanges. In rare cases and at our discretion, we may approve a refund. If you have an issue with your order, contact us within 3 days of delivery so we can review your case.

Do you offer size exchanges?
In select cases, and only if the item is still in stock, we may allow a one-time even exchange for a different size. Customers are responsible for all shipping fees. Please contact us first to confirm.

What if I receive the wrong or a damaged item?
If your order arrives damaged or incorrect, please contact us within 3 days of delivery. We’ll make sure to take care of it.

Are accessories and jewelry returnable?
No. For hygiene reasons, all jewelry and accessories are final sale and cannot be returned or exchanged.

How long does shipping take?
Orders are typically processed and shipped within 2–4 business days. Once your order ships, you’ll receive a tracking number to follow its journey.